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FAQ E-Gift Cards

Do you want to make someone's day and give them an EMP E-gift card? You can find all our E-gift cards here. You will then receive the E-gift code by email after purchasing it. You can choose your favourite design from the various options.
Your code will be sent to you by email. The email wil contain a link so that you can choose your favourite design and download the voucher as a printable PDF file.
It is not possible to receive the equivalent cash value of the voucher. We're sure you'll find something you like in our shop.
As we send orders to be prepared for delivery immediately after we receive the order, it is not possible to apply vouchers after the order is placed.
The remaining voucher credit will remain in your account. You can continue to redeem the same voucher code until the full value is used up. If you wish to return an item from your order, the redeemed value will be refunded to the voucher credit amount.
There may be various reasons why you cannot redeem your code. Please check the terms and conditions of the voucher code first of all. It may be that you have not reached the minimum order value. Your basket may also contain items which are excluded from the offer. Or the promotion may have already ended.
We ask for your understanding that we can only allow voucher codes to be redeemed in our online shop. In our online shop we can offer more ways for you to use your promotional code or voucher.

Unfortunately it is not possible to combine multiple voucher codes on one order.

Your Gift Card will be sent to you via email. You should receive this within 24 hours of placing the order. Once received, you can print the email or forward to the recipient directly. The Gift Card code will need to be entered at checkout by the user for it to be applied to the order. Please keep this email safe as we cannot offer duplicates.
We currently do not sell physical Gift Cards although this is something we hope to implement in the future. Watch this space. All Gift Cards are currently sent via email.