FAQ Orders
We only take orders online. Please contact our customer service team if you require further information.
Once an order is placed, it is processed and packed immediately in our warehouse which means we cannot make any changes or cancel your order. This includes removing and adding items to your order. We also cannot add any freebies or add discount codes to any order placed on the website. For further information please contact us. Alternatively, you have the option to reject your parcel from the carrier or send the order back to us within 30 days of receipt. Please use our free returns service here.
We are aware of some of the concerns raised by our customers over Brexit. We would like to reassure our customers that there will be NO additional custom charges or fees to be paid when ordering from us. We hope this alleviates the concern and please place your order as normal.
The RRP is the recommended or suggested retail price of a product set by the manufacturer and provided by a supplier, manufacturer or seller.